Privacy Policy
How we collect, use and protect personal data.
The legal text must be supplied and approved by Y5Media before launch. Below is an outline of what the final document needs to cover — it is not the policy itself.
Who we are
The company responsible for the data, registered address and how to contact us about privacy.
What we collect
Information from the demo form (name, work email, company, sending volume, message), website analytics, and data processed on behalf of platform customers.
Why we use it and on what basis
Replying to demo requests, providing the service, security, and the legal basis for each use.
Who we share it with
Service providers that help run the website and platform (for example hosting and email delivery) and any legal obligations.
International transfers
Where data is stored and processed, and the safeguards for transfers outside the UAE.
How long we keep it
Retention periods for each kind of data.
Your rights
Access, correction, deletion, objection, and how to make a request or complaint (UAE PDPL and, where relevant, GDPR).
Cookies and analytics
Necessary storage (the cookie choice itself; the hero animation shown last), Google Analytics 4 cookies set only after consent, how to change consent via “Cookie settings”, and Cloudflare Turnstile on the contact form.
Changes to this policy
How updates are announced and the date of the latest version.